Returns & Refunds
At RUN SEVEN, we value your satisfaction and want to make sure you have a great shopping experience with us. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward and hassle-free Returns & Refunds policy.
15-Day Return Window
You have a 15-day period from the date of delivery to return eligible items. We want to ensure you have enough time to decide if the product is right for you.
Eligibility Criteria
To be eligible for a return, your item must meet the following criteria:
- The item must be in the same condition as you received it, with all original tags and packaging.
- The item must not show signs of wear, damage, or alteration.
- Personalized or custom-made items are typically not eligible for return, but exceptions may apply; please contact our customer support for clarification.
How to Initiate a Return
To initiate a return, please follow these steps:
1. Contact our customer support team at contact@runseven.com within the 15-day return window and provide your order number, details about the item you wish to return, and the reason for the return.
2. Our customer support team will provide you with the necessary instructions for returning your item.
3. Package your item securely in the original packaging (if available) and include a copy of the packing slip or a note with your order details.
4. Ship the item to the address provided by our customer support team.
Refund Process
Once we receive your returned item and it is inspected and approved, we will initiate a refund to your original method of payment. Please allow a reasonable processing time for the refund to be completed. You will receive a confirmation email once the refund has been issued.
Shipping Costs
Shipping costs for returns are typically non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to an error on our part.
Exchanges
If you received a defective or damaged item, we can offer an exchange for the same product. Please follow the same return process as outlined above, indicating your preference for an exchange. If the product is out of stock, a refund will be issued.Thank you for choosing RUN SEVEN. We aim to provide you with a seamless shopping experience and are here to assist you with any concerns you may have regarding returns and refunds.
Hey There SNeakerheads!
We're thrilled to introduce you to our passion project: a fusion of high-fashion design, top-notch quality, and affordability all rolled into one – meet our brand, born right here in India. Our mission? To put India on the global map for the booming sneaker culture by offering a product that's not just homegrown but designed for the whole world.
Imagine sneakers that embody the perfect blend of high-fashion aesthetics and the comfort of your favorite kicks. That's what we're all about – breaking free from the norm and infusing our designs with a unique twist that screams style and sophistication.
And here's the exciting part – We have our own manufacturing, boasting an impressive 25 years of crafting shoes for international brands. Our expertise combined with our vision ensures you get nothing but the finest quality sneakers.
India's status as the world's second-largest footwear manufacturer is impressive, no doubt. But we're here to take it up a notch by showcasing a homegrown product in the global sneaker market – something that truly represents the craftsmanship and innovation thriving in our country.
So, lace up your "RUN7" and get ready to stride with style and comfort. We've poured our hearts into crafting these sneakers, and we hope you love wearing them as much as we've loved creating them for you. Cheers to the journey ahead!
WHat sets us apart!
Fashion Meets Functionality: At RUN SEVEN, we believe in breaking boundaries. Our designs seamlessly blend the latest fashion trends with high-performance features. We understand that style and comfort are not mutually exclusive, and we've made it our mission to deliver both.
Inclusivity: Our commitment to inclusivity knows no bounds. We design for everyone, regardless of gender. We create sneakers that reflect the diverse, dynamic, and individualistic styles of Gen-Z. We are proud to offer a wide range of choices that transcend traditional gender boundaries.
Quality and Craftsmanship: We don't just make sneakers; we craft them. Each pair is a result of meticulous attention to detail, premium materials, and cutting-edge technology to ensure durability and performance.
Sustainability: We are mindful of our environmental impact. Our sustainable practices drive us to reduce waste, use eco-friendly materials, and continually seek innovative ways to lessen our carbon footprint.